TAEPO Official Website

FAQ
FAQ

 

How can we contact sale professionals from TAEPO ?

Comapny: TAEPO Communications Co., Ltd.

Add: No. 14, Section A, Fengshuigang Industrial Park, Gulin, Haishu, Ningbo 315177, China. 

Contact: Mr. Anson Hsu (Marketing Director)

Tel: +86-574-88226691

Fax: +86-574-87510329

Cell: +86-13884461670

E-mail: sales@taepo.com

Skype: anson.hsu

WhatsApp: +86-13884461670

Viber: +86-13884461670

 

What about your quality and warranty ?

We have strict quality control system from materials to finished products. All our products are quality guaranteed. 

 

We provide one year warranty for all our products.

 

 

What about your technical support?

Our technical team are dedicated to solve your problems of a technical nature with regards to troubleshooting and support.

 

 

How can we get your price list ?

Due to our product variety, costs and quantity variations, we are not able to provide complete price list. 

 

Please choose the products that may interest you from our product catalog (You could download from here: http://www.taepo.com/download/product-catalog_c0001) or our official website www.taepo.com. Or you could send us your inquiry with descriptions. It’s better you provide the quantity. If without, we will define the quantity and quote accordingly.

 

 

How could we get samples?

We can provide free samples for total value under 10 US dollars when you have a courier account (DHL/FedEx/UPS/TNT etc) for freight collect, when If without courier account, you could inform the courier company to pick up the samples from our company with freight collect service.

 

If the total value more than 10 US dollars, we’d like to ask you to pay the sample and courier charge. You could transfer the amount to us through Western Union as a priority. Paypal, T/T or other means of payment could be accepted as well.

 

Under circumstance that you issue us the formal order for the product we provided samples, you could deduct the sample value from the formal order.

 

 

Can we have our logo or company name to be printed on your products or the package?

Yes. Your logo or company name can be printed on the products or the package.

Whether we will charge or not, it depends on the quantity of the products.

 

 

How can the products be sent to us ?

For small quantity or weight less than 45 kgs, we usually send by courier serive.

For orders from 45 to 500 kgs, we usually send by air or by sea LCL service.

For big quantity or volume, we usually send by ocean container FCL service.

 

You could choose the way for transporation. Freight depends on quantity, weight or volume.

 

You could designate the forwarder or use our forwarder at your options.

 

 

What is the terms of payment ?

Our regular terms of payment are TT / Western Union / LC / Paypal

 

 

How to place an order?

Please send us your purchase order by email. 

Or you can directly ask us to send you a proforma invoice for your order. We need to know the following information for your order:

a). Product information: model number, unit price and quantity.

b). Terms of payment

c). Required delivery time

d). Freight payment: Prepaid or collect

e). Shipping information: Company name, address, tel number and e-mail.

 

 

How can we become your sole distributor?

If you can sell our products value worth more than USD 80,000 per month, you could be our sole distributor in the country.

 

 

How can we get your monthly new products release?

Please send your request for newsletter by sending to our e-mail sales@taepo.com for notifiation and record.

 

t